FAQs

A broadband connection gives you the ability to do most common online activities without any problems. You can shop and bank online, stream video from sites like Netflix, play online games, and use social media. You also have enough upload speed with broadband to use video chat.

Fixed wireless internet service is delivered using radio transmitters to send information directly from one point to another. These transmitters are attached to stationary (fixed) objects—like poles, buildings, or trees—at strategic locations where a line of site can be established, combining to create a wireless network. Serving speeds ranging anywhere between 3 to 1000 Mbps, Fixed Wireless is reliable, efficient, and widely available.

Yes!  Our fiber packages are available to HOAs and pricing is dependent upon how many homes will be served.  Give us a call for more information!

Once you have filled out our coverage map form, we will assess your location from our office to check for line of site possibilities.

If we can find a good line of site, we will call or email you to set up a site survey where we will verify the line of site and the best place of entry into your home for a passthrough cable.

We will schedule an installation with one of our techs who will then come and install the configured devices at your property and get you connected.

Installation fees are due at site survey appointment and first payment is due upon installation.  We have a pre-pay structure, so you pay for the term you are about to go into.

Yes!  We can link our modem into your home system. However any technical questions for a device that is not ours will require you to get in contact with the manufacturer.